Returns & Exchanges

Orders for products that have made for you with bespoke specifications cannot be cancelled and such products cannot be returned to us for exchange or refund. This includes, without limitation, products that have been engraved or embossed.

We are committed to ensuring that each product strictly complies with our quality criteria and that it has passed all our controls, both technical and aesthetic.  If you wish to repair a product, please call us for more information on +97156 122 1220.